Midea Air Conditioner Recall 2025: Midea issued a recall for nearly 1.7 million U and U+ Window Air Conditioners in the United States due to severe health risks associated with mold growth within the devices. Another 45,900 units were also sold in Canada and are affected by the recall.
Why the Recall Was Issued
The U.S. Consumer Product Safety Commission (CPSC) explained that these air conditioners have the ability to accumulate water that accumulates in a puddle and doesn’t drain as fast as it accumulates. These conditions are perfect for the growth of mold. Mold exposure leads to respiratory infections, coughing, allergies, sneezing, sore throats, and in some instances, more severe health threats, particularly among individuals with pre-existing medical conditions.
A minimum of 152 reports of mold have already been submitted, and 17 consumers have complained of mold-related symptoms. This triggered significant safety concerns, which led to the recall.
Also read: Volkswagen Recall 2025: Over 1.7 Million Vehicles Affected by Rearview Camera Software Issue
Brands and Models Involved
The Midea Air Conditioner Recall were marketed under several popular brand names, including Midea, Frigidaire, Danby, Insignia, Comfort Aire, Keystone, Mr. Cool, LBG Products, Sea Breeze, and Perfect Aire.
These units were available in 8,000, 10,000, and 12,000 BTU cooling capacities. They are white, around 22 inches wide and 14 inches tall, and are to be mounted inside a window opening. All units included remote control and the option to be controlled from a smartphone app.
The model number can be found on a label found on the front right side of the air conditioner. For a complete list of models involved, customers are directed to go to www.MideaUrecall.expertinquiry.com or www.midea.com/us and click on “RECALL INFORMATION”.
Remedies Available
Consumers have two primary options:
- Free Repair
- Refund (full or prorated depending on purchase or manufacture date)
To get a refund, customers need to either return the unit with a free shipping label, or cut off the power cord of the unplugged unit and send a photo as proof.
For a fix, Midea will either send someone to install a new drain plug, or ship a repair kit with a plug and bubble level, depending on the model.
Consumers are urged not to use the air conditioners until they check their units following the instructions available online. Continued use of affected units without inspection or repair may lead to mold exposure.
Where the Units Were Sold
These air conditioners were widely available from March 2020 through May 2025. They were sold for prices ranging between $280 and $500 at major retailers including:
- Costco
- Home Depot
- Best Buy
- Menards
- Amazon
- Walmart
- Lowe’s
- BJs
They were also offered on different official brand websites and internet marketplaces.
How to Reach Midea
Consumers who want additional information or want to start the refund or repair procedure may contact Midea:
- Phone: 888-345-0256 (Monday–Friday, 8 a.m. – 5 p.m. ET)
- Email: midea4028@midea.com
- Website: www.MideaUrecall.expertinquiry.com
Manufacturer Information
The GD Midea Air-Conditioning Equipment Co. Ltd., China, manufactured the air conditioners. Midea America Corp., Parsippany, New Jersey, is the importer. The air conditioners were produced in China and Thailand.
Federal Advisory and Legal Warning
The CPSC informs consumers that the sale of recalled products is prohibited by law. In case you have had difficulty with your recalled product or were unable to obtain a remedy, you can report it at www.SaferProducts.gov.
This recall is registered under Recall Number 25-320.
Final Note
Lastly, if you’ve purchased a Midea window air conditioner within the last few years, check your model number immediately. Mold exposure is not a minor concern and it can lead to serious health complications. Consumers are urged to act quickly and follow safety steps as recommended.
