Summary Box: BlackBerry maker shows new software

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NEW SOFTWARE: BlackBerry maker Research In Motion Ltd. unveiled a new operating system, BBX, combining existing BlackBerry elements with RIM’s previously announced QNX operating system for phones and tablet computers.

THE BACKDROP: RIM is hoping to grab some attention away from the iPhone and Android phones. It has been losing ground to more consumer-friendly offerings from rivals.

SERVICE DISRUPTION: RIM co-CEO Mike Lazaridis made only a brief reference to last week’s outages. He said the company restored service as quickly as possible and is working on figuring out the causes and “making this right” for customers.