NEW SOFTWARE: BlackBerry maker Research In Motion Ltd. unveiled a new operating system, BBX, combining existing BlackBerry elements with RIM’s previously announced QNX operating system for phones and tablet computers.
THE BACKDROP: RIM is hoping to grab some attention away from the iPhone and Android phones. It has been losing ground to more consumer-friendly offerings from rivals.
SERVICE DISRUPTION: RIM co-CEO Mike Lazaridis made only a brief reference to last week’s outages. He said the company restored service as quickly as possible and is working on figuring out the causes and “making this right” for customers.