The department store chain is piloting a new on-demand tailoring service run by Men?s Wearhouse founder George Zimmer as it looks to bolster e-commerce sales.
In its latest move to give online customers as much service as in-store customers get, Macy?s ?M 0.63% ?said on Monday it is piloting an in-home tailoring service for clothes that shoppers buy on its web sites.
Macy?s and its upscale sister chain, Bloomingdale?s, have signed on to be the exclusive department store partners for zTailors, the newly launched on-demand tailoring service run by Men?s Wearhouse ?MW 1.05% ?founder George Zimmer that some have called the Uber of tailoring.
The retailer is starting out the service for macys.com and bloomingdales.com customers in Los Angeles, and will start testing it out in the New York, San Diego and San Francisco areas later this month. The service will be available nationwide by early fall 2015 at a cost similar to what customers are charged in stores.
?With zTailors, our online customers can receive the same professional and personalized service they have come to expect from our stores,? said R.B. Harrison, the executive who oversees the integration of Macy?s Inc stores and e-commerce.
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