Tenzin Gyatso, the 14th Dalai Lama, is known as the “ocean of compassion.” His teachings are far from those of traditional business leaders, but those who are interested in building a business that’s about more than just profits can benefit greatly from his wisdom.
In an interview with Harvard Business Review, Daniel Goleman, the bestselling author of Emotional Intelligence, talks about his upcoming release Force for Good–a book exploring his studies of cognitive science and his decades-long relationship with the Dalai Lama.
Goleman, who has spent the last 30 years writing about the intersection of psychology, science, and business, talks about how a leader can utilize compassion and emotional intelligence to foster trust, loyalty, and build strong relationships.
In business, though, many people believe that expressing empathy and compassion is a roadblock in business. “I think too often there’s a muddle in people’s thinking that if I’m nice to another person or if I have their interests at heart it means that I don’t have my own interests at heart,” Goleman tells HBR. “The pathology of that is, ‘Well, I’ll just care about me and not the other person.’ And that, of course, is the kind of attitude that leads to lots of problems in the business realm and in the personal realm.”
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