Bank of America’s website, plagued by problems Friday and Saturday but supposedly fixed on Sunday, isn’t working again.
Some users trying to access bankofamerica.com get a message that the home page is temporarily unavailable.
Spokeswoman Tara Burke says customers experiencing slowness or can’t get through should keep trying. She says the access problems are a result of the bank managing traffic volume during peak use. She declined to say whether volume has surged in recent days.
Problems began on Friday, a day after the bank said it would start charging a $5 monthly fee for customers using debit cards. Burke insists there’s no connection. Burke there’s been no hacking and no customer information was compromised.
Bank of America, based in Charlotte, N.C., is the biggest U.S bank by deposits.