NEW YORK (AP) — Bank of America’s homepage and online banking service were still experiencing problems Tuesday.
The company had said Friday that the troubles had been fully resolved, but some customers still had difficulty accessing their accounts through the weekend. A message on the bank’s homepage Tuesday noted that customers can still access their accounts at ATMs or at one of the company’s nearly 6,000 branches. It also suggested that customers try logging back on during a “non-peak time.”
Bank of America of Charlotte, N.C., is the largest U.S. bank and has 29 million online customers.
The latest site problems came after the company said last week that it would start charging customers a $5 monthly debit card fee.